We have run Dragoncars as a small family business for over 20 years with an emphasis on service.
Though in this climate price is often the main driver when choosing your hire car. That is why we created Last Minute Car Hire as the broker arm of our company, enabling us to compete on price and also provide our normal level of service and value by giving a full disclosure of what extra are involved in using the supplier we have chosen for you.
Car hire very often leaves a sour taste in the mouth when organizing your holiday- it's an expense that most of us would like to avoid.
The cheapest headline price you can find on the internet will usually end up being one of the costliest, either in time, money or both. You can read some independent reviews on this web page! There are so many terms and conditions of what is or is not included and often you don't get to read these until you have signed the contract. I tend to look at car hire in the same way as ordering a pizza. You have the street corner cafe or the top quality Italian restaurant - both are offering the same product but packaged in different ways. You can add many extra toppings on to a pizza as per your liking, which is much the same as car hire; as so often you have so many optional extras. There are extra insurances for glass, extra insurance for punctures, theft insurance, extra charge for second drivers etc. You are often hit with the cost of these 'Extras' at the car hire desk and have to make a decision in a split second, with a queue of many other irate customers behind you. At Last Minute Car Hire we will clearly tell you what is included and what is not included and what extras can be added. After all we don't want this to be your first and last booking with Last Minute Car Hire.
We feel by offering a quality booking service before, during and after your rental will surely bring you back to us in future years.
When choosing your car several items should be taken into account:
Collection of the car:
Many companies offer a meet and greet service only to meet you and take you to another queue where you wait for a minibus that takes you off airport to their depot where you collect the car. You also have to return the car to their depot and catch the mini bus back to the airport. For this type of service allow for extra travelling time. The main problem with this system is once you have arrived at their depot, you are more or less committed in taking the car - even if it's not the car you requested extras have been added. At Last Minute Car Hire we only use companies that offer on airport collection and drop off.
Fuel:
It is now common practice for companies to reduce the rental but charge for a full tank of fuel at inflated pump prices and no refunds for unused fuel. We clearly state if fuel can be replaced or if fuel is charged for.
Models:
No company will guarantee a particular make or model as there are so many factors involved in which car you actually have.
Therefore they are usually booked as a group type - some brokers have been known to add an inferior model into a particular group - and yes you’re the one to get it!!
Insurance:
We clearly show what is included and what extras can be added so that you can relax and make the decision in your own time and not at the car hire desk at the airport..
Booking Agency :
We do not work from an automated data base. We have dedicated team that personally hand picks the better quotes and only offer the price if we know the car is free.
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